Shipping and Care Instructions

Fine Prints

Shipping costs

Free shipping on all domestic (Australian only) orders.

International orders for A4, A3 and A2 prints are $20. A1 and A0 may incur additional charges. Please get in touch with Elisa to calculate shipping costs.

International only:

Any applicable taxes and duties are not included in the checkout total. These are determined by the customs agency in the destination country. Some countries charge import taxes while others do not. The customs agency will notify the recipient either by mail, phone, or email to pay these charges, so that the shipment can continue to its destination. 

It is the responsibility of the customer to pay any duties, value added tax or other similar charges. If you refuse to pay these additional amounts, your delivery will be returned to us. Provided that the product is in its original condition, we will refund you the cost of your purchase (minus the costs of shipping to your country).

How long does shipping take?

All prints are printed upon order. For domestic orders, please allow 10 -14 business days for the fulfillment of your order. All domestic orders will be sent via Australia Post Express Post and you will receive a tracking number once dispatched.

Please allow a longer time period for International orders.

Packaging of Fine prints

All prints are protected with acid-free tissue paper and are packaged in a heavy-duty postage tube.  

Returns, Refunds and Exchanges

Please choose carefully as we do not offer returns, refunds or exchanges, unless the print is faulty.

Original artwork

My original artworks will be available for sale soon.

All original artworks will be framed and will have glass. Due to the delicate nature, all original artworks will be shipped via specialised Art Couriers.

Will prints be hand-signed?

My current series of prints are open edition prints. My signature will be on all prints, but I won’t be hand-signing all prints.

All prints do come with a Certificate of Authenticity.

Care Instructions

Prints should be handled with care and kept out of direct sunlight. We recommend archival products when framing our prints. All prints are handled with the utmost care when being placed into the sturdy tubes for packaging. The unframed prints are very delicate and should only be removed from the packaging by a professional framer. The print is professionally packaged and checked for any creases or imperfections before it is cleared and shipped.

Certificate of Authenticity

All orders will receive a Certificate of Authenticity which is completed and hand-signed by Elisa McLeod.